SureAI

No server connection

• Our patch and download servers are always online.
• Make sure to run the launcher as admin.
• If the launcher displays that our download servers are offline, check your internet connection first. If your connection is stable, but you are still not able to get a connection to our patch servers, try to set the Enderal launcher as whitelisted on your firewall or your anti virus program. You probably have to restart the launcher, otherwise it may not detect changes on your firewall or anti virus program.
• Port 80 must be free and available to use for the launcher.
• Untick and tick the online mode checkbox again in the launcher's update window, the launcher will try to connect to another domain.
• Wait a few minutes, the server might be busy (especially on patch days).
• Restart your PC and run the launcher as admin.
• Do you use VPN? It might help to deactivate or activate it.

If this does not work:

• Press [WIN] + [R] to open up run dialog box.
• Type in cmd.exe and confirm with [ENTER].
• Then type the following: netsh winsock reset and confirm with [ENTER].
• Restart your PC.
• Start the launcher as admin and try to download the patches again.