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Topic title - Can't Update the Game

https://forum.sureai.net/viewtopic.php?t=9905

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Can't Update the Game - by Derrio
Posted: 15.08.2016 20:58
I wanted to play but it says I need to update the game, and anytime I want to update it, it says "No server connection available". Help me please !
Re: Can't Update the Game - by Norvinion
Posted: 15.08.2016 21:07
I had the same problem and almost posted about it, but it seems it was a one time problem. If you have just installed the game and haven't started a new launcher session, try restarting the launcher and trying again.
Re: Can't Update the Game - by stuemper
Posted: 15.08.2016 23:34
Check out this page in the wiki if you have problems with your connection.
Cannot update Enderal at all - by jershofyore
Posted: 16.08.2016 02:09
Whenever I try to update Enderal i get this message "currently no server connections possible" and my network connection is at 0%
closing and restarting the launcher doesnt fix any issues.
please help!
Re: Cannot update Enderal at all - by sphex
Posted: 16.08.2016 03:31
I also have this issue. It won't start the game without an update and I can't update because it says there are no servers.
Re: Can't Update the Game - by Glycerin
Posted: 16.08.2016 04:23
sphex wrote:
I also have this issue. It won't start the game without an update and I can't update because it says there are no servers.
That's strange. Unlike Steam the enderal launcher doesn't force you to update in order to play, at least it never happened to me. Are you sure you have just an update issue? There seems something else to be going on.
Re: Can't Update the Game - by stuemper
Posted: 16.08.2016 05:03
i have posted a solution already. Check out the link in my other comment. (read "No connection to servers")
Missing loader? - by Munchdog
Posted: 16.08.2016 05:34
I followed the instructions and downloaded the enderal files, but when I try to start the loader it asks for 'EnderalInstall_EN.gz' which I cannot find in any of the downloaded files. Is this an additional download or is it hidden in the files I already have?
Re: Missing loader? - by stuemper
Posted: 16.08.2016 12:11
It is the 8GB file (probably marked as an archive). Do not unzip it! It is probably in your Download directory. Just Start the launcher. Hit the "install Enderal"-button. Then choose the Installation file (.gz) with the button next to the path where the file is displayed.
Re: Missing loader? - by Munchdog
Posted: 20.08.2016 05:32
Had to track down and move some files, but it seems to be loading now. Hope this works, I love Skyrim but I've played it so much even mods don't make it exciting anymore.
Re: Missing loader? - by Munchdog
Posted: 20.08.2016 05:39
And it's refreshing to be labeled a greenhorn at 69 years of age. Built my first computing devices over 40 years ago, been playing ever since...
Re: Missing loader? - by Munchdog
Posted: 20.08.2016 06:23
And now that it has loaded it demands an update before it will open, but when I hit 'Update' it claims there is no internet connection or server present. Went through all the options but can't find anything relating to connectivity.
Re: Can't Update the Game - by stuemper
Posted: 03.09.2016 00:11
Our servers are online.
If you encounter connection issues vivit this wiki page
Re: Can't Update the Game - by Undead_Unicorn
Posted: 14.04.2017 14:41
I've done every single thing it says to do in the troubleshoot, yet I still have the same issue- No network connection.

It's been incredibly frustrating and I can't find a fix for it. I even had to make an account here for the sole purpose of posting this.
Re: Can't Update the Game - by stuemper
Posted: 14.04.2017 18:57
Just corrected the link above (that was a link before we changed a lot on the servers). Are you sure that you've done everything what is requested? Have you tried restarting your PC the launcher? Whitelisted the launcher on your firewall / anti-virus program / windows defender? Tried the cmd solution?
The issue is definitely on your side, our servers are online.
Re: Can't Update the Game - by Undead_Unicorn
Posted: 14.04.2017 19:00
I've done all of those things, and even re installed the whole thing multiple times.do I need to restart my computer and use the cmd command after every reinstall?
Re: Can't Update the Game - by urst
Posted: 14.04.2017 19:10
uh, absolute and complete shot in the dark,
but if you tried everything in the troubleshoot section
there might be a general issue with your internet connection
soooo
you could try this:
- open the windows console as admin (search for "cmd" - rightclick - run as admin)
- type the following lines (one after the other, with "enter-key" in between!)
[+] ...
ipconfig /release
ipconfig /all
ipconfig /flushdns
ipconfig /renew
netsh int ip set dns
netsh winsock reset
it will definitely not do any harm,
and it probably won't help either, but it's worth a shot.
Re: Can't Update the Game - by Undead_Unicorn
Posted: 14.04.2017 19:16
It didn't work, but "ipconfig /renew" didn't acutally do anything, I can't remember what it said but it was something about a VPN being connected... whatever that means
thanks anyway
Re: Can't Update the Game - by Undead_Unicorn
Posted: 15.04.2017 12:25
I'm actually going insane now, I've been trying for about 2 days, I'm starting to think this isn't worth it...
Re: Can't Update the Game - by urst
Posted: 15.04.2017 13:01
silly question, but can you try installing and updating on a different device
(some friend's Laptop for example), on your internet connection?
just for testing purposes, to ensure there isn't an issue with that.

maybe download the installation package (best via torrent) and launcher again.
could be that there's something wrong with it :(

edit:
are you trying via wlan or lan?
maybe try the other.
(I have no idea :?: )
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