uh, absolute and complete shot in the dark,
but if you tried everything in the troubleshoot section
there might be a general issue with your internet connection
soooo
you could try this:
- open the windows console as admin (search for "cmd" - rightclick - run as admin)
- type the following lines (one after the other, with "enter-key" in between!)
- [+] ...
-
ipconfig /release
ipconfig /all
ipconfig /flushdns
ipconfig /renew
netsh int ip set dns
netsh winsock reset
it will definitely not do any harm,
and it probably won't help either, but it's worth a shot.